Privacy Policy
Your privacy is important to us
At ShopLove, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1 Information We Collect
Personal Information: When you register an account, place an order, or contact us, we may collect:
- Name, email address, phone number, and mailing address
- Payment information (processed securely through our payment partners)
- Account credentials and preferences
- Communication history with our support team
Automatically Collected Information: We may automatically collect certain information when you visit our website, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website and search terms used
2 How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Provide customer support and respond to inquiries
- Send you marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
3 Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third parties who assist us in operating our website, processing payments, and delivering orders
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4 Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5 Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.
6 Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
- Request restriction of processing
7 Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8 Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: